AI in healthcare is leading a revolution with projects like an AI-powered system for medical imaging and a cutting-edge pathology platform.

As digital natives, GenZ has grown up in a world dominated by technology and has unique expectations when it comes to mobile banking.

Telemedicine, wearable devices to EHRs & health monitoring apps, digital health in U.S. is creating a new era of personalized, and patient-centered care offering a value-based experience.

For insurance companies, the Tiered expectations, coupled with a drastic shift in the customer demographic is a double whammy.

Journey of digital healthcare in India began much before the pandemic. Government's Digital India initiative laid the foundational stone by ensuring digital accessibility and the growth of digital literacy.

Digitizing insurance experience for SMEs is a vital step that insurance companies must take to gain a competitive edge in the market.

"Wellness Platforms" have become an increasingly popular tool for health insurance companies to help their customers lead healthy lives.

A comprehensive super app can address the challenges faced by agents and improve the overall digital experience and productivity.

With the rise of digital technologies, cyber threats such as data breaches, have gone up which is why cyber insurance has become important.

While non-life insurance products have witnessed good online sales, life insurance products continue to rely heavily on agents.

Digital claims introduces digital touchpoints and improves customer journey, making the process more time and cost-effective for insurers.

Depersonalization and rising expectations of convenience with mobile apps means customer experience (CX) is the only differentiating factor.

Some of the use cases of Chat GPT in Healthcare: Documentation, Translate real-time conversations, Remote patient monitoring and more.

Patients with chronic diseases can be equipped with wearable biosensors that collect data at regular intervals.

It’s easier to retain existing customer than to acquire a new one. Data-driven personalization may help insurers improve customers' perception

Preventative medicine is all set to make a comeback as hospitals now have the tools required to collect, analyze and deliver solutions that map the trajectories of their patient’s health in a sustainable fashion.

2023 is likely to see the beginning of the final stretch of digital transformation in the insurance industry as many have already caught on to the basics that are required to run a robust digitally-enabled sales and servicing operation.