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What’s going to be big in chatbots for 2019

The chatbot market is predicted to reach a whopping 1.25 billion US dollars by 2025. These figures are not just mind-boggling, but they are proof that shows the relevance of chatbots today. Also, 45% of end users have already got comfortable with chatbots, and they prefer chatbots over other media for communication.

Chatbot in 2019

So, we can expect that by 2019 chatbots will reach another level of accuracy and efficiency. Here are the trends to watch out for chatbots in 2019:

1. Intelligent systems:

Chatbots are the future of impeccable customer service. But to make it at par with human customer support it needs to be super interactive and smart. Companies deploying chatbots are continually working on optimizing their bots so they could be an equal replacement for a human counterpart. It is predicted that in the next few years conversational AI-first” user experience, or CUX,  will become mainstream in most organizations. CUX is an advanced version of UI  which is designed to help and improve the user experience so that they can reach their end goals faster.

2. The rise of website chatbots:

By the next year, one can expect that several small, as well as medium-sized businesses who have not yet implemented chatbots, will look forward to adopting it. The emergence of third-party companies that help the organization to develop and build the industry-specific chatbots at affordable prices has made the adoption of bot technology easier. Chatbots are a great source to enhance the user experience and provides a 24*7 customer support as such all businesses need it.

3. Stricter guidelines:

The crux of chatbots is DATA and more data. The introduction of GDPR guidelines this year has made the usage of data restricted. Even with stricter guidelines, the importance of data will not plummet, and it will only increase.  The companies will need to find responsible methods of data processing so that they adhere to the new guidelines and develop GDPR-compliant solutions.

4. Chatbots beyond customer support:

The coming year will witness the use of chatbots for several more processes such as the B2B and B2E business workflows. Some existing examples include the chatbots for CRM, Intranet and IT help desks. As cited by a leading company Juniper Networks that chatbots can reduce the business costs by $8bn by 2022 and 2019 will witness some fantastic advancements in that direction.

5. Mobile app saturation:

The mobile app market is saturating, and in the coming years, it is said that 50% of companies will focus their resources and finances on chatbots rather than mobile apps.

Reasons why chatbots are more preferred than mobile apps:

    Chatbots are more efficient and intelligent and are a better way to reach customers.

    Smartphone users do not want to exhaust their limited memory space with unlimited applications.

    75% of Smartphone users use some messaging app.

    The UI elements of an application or a website is a collection of information. If all of this can be packaged together and provided in a messaging app, it will be much easier for the users. Wouldn’t it be great if you can manage everything from booking a movie ticket to buying groceries through a single interface?

    Also, chatbots do not need a download you need to message them through a messaging app and ask them to perform a function.

We cannot ignore the immense benefits that chatbots have to offer. The exploration around chatbots is unlimited, and we will see them unravelling one at a time. The experience that chatbots provide whether it is finding a travelling location or getting information is super smooth and comfortable. The personal touch that chatbots offer is another plus point that makes chatbots a perfect fit for businesses.

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The Pet Tech Boom You Can’t Ignore: How Smart Devices Are Revolutionizing Pet Care

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What’s your first thought when you see a puppy strutting around in a tiny sweater or hear about luxury pet spas? Maybe, “That’s adorable!” or “Why don’t I have that life?” And let’s be honest—some pets have social media accounts with better engagement than most of us. Beyond the cuteness, these trends signal a deeper shift. The global pet care market is booming, with India’s pet Industry alone hitting $3.20 billion. It’s the age of pet tech, Today, pets are family—sharing our homes, routines, and emotional lives. 

It’s not just technology for convenience’s sake, these innovations address real pain points. By solving pet-owner concerns, pet tech transforms pet care into a proactive, data-driven, and deeply connected experience.

Innovations Driving the Pet Tech Revolution

Here’s how technology is reshaping the industry:

  1. AI-Powered Insights
    AI doesn’t just automate, it learns. Devices now recognize pet behavioral patterns of the pets to make personalized recommendations, whether it’s switching a pet’s diet or alerting owners to early signs of illness. 
  2. Wearable Tech
    These aren’t just GPS trackers; they’re fitness and health monitors for pets. From tracking activity levels to monitoring heart rates, wearable technology for pets is becoming an essential tool for modern pet parents. For instance, a dog recovering from surgery can wear a tracker to alert you if they’re too active, preventing injury.
  3. Smart Devices
    Automating routine tasks like feeding, watering, and waste management frees up time while ensuring your pet’s basic needs are met. Think smart pet feeders that portion meals based on your pet’s diet plan or self-cleaning litter boxes that operate automatically after every use.
  4. Telemedicine Platforms
    Virtual vet consultations are game-changers, especially in urban areas where time and traffic are challenges. Imagine spotting unusual behavior in your cat and connecting with a veterinarian online instantly through video for advice.
  5. Interactive Gadgets
    Smart pet toys and cameras aren’t just fun—they address pet anxiety, loneliness, and boredom. Treat-dispensing cameras let you check in on your dog and reward them with a snack while you’re away.

Startups: The Powerhouses of Pet Tech Innovation

Pet tech’s meteoric rise is fueled by ingenious startups redefining what’s possible:

  • Pet Wireless: Tailio, their health monitoring platform, combines non-wearable sensing devices, cloud-based analytics, and a mobile app. It empowers pet owners with insights and helps vets deliver superior care.
  • Dinbeat: This startup specializes in wearable tech for pets, offering devices that remotely monitor vital signs. Alerts via a mobile app ensure timely intervention.
  • Obe: By harnessing real-time consumption data, Obe’s digital wellness platform allows pet owners to make informed health and nutrition decisions. Early diagnosis capabilities are a game-changer.
  • Scollar: Their full-stack platform integrates a modular smart collar, mobile app, and cloud data service. Scollar offers comprehensive solutions for managing pet and livestock health.
  • Mella Pet Care: Known for its AI-assisted, non-rectal thermometer, Mella provides fast and non-invasive temperature readings. Its seamless integration with apps and patient management systems enhances diagnostics.

Globally, the pet tech industry is riding a wave of growth, driven by innovation and shifting consumer behaviors: Market reports predict continued expansion, highlighting the rise in demand for smart pet care solutions and personalized offerings.

Conclusion: A Revolution in the Making

Pet care technology is transforming, blending tradition with technology to create a seamless and smarter experience. As brick-and-mortar pet stores evolve with online conveniences like home delivery and smart pet toys become everyday essentials, the possibilities of pet tech are redefining what it means to care for our furry companions. Advanced analytics now tailor diets, grooming, and preventive care, ensuring our pets get the attention they deserve.

Yet, amidst all the innovation, the essence of pet care remains rooted in love, connection, and trust. While gadgets can simplify tasks, they can never replace the joy of a wagging tail, the warmth of a purr, or the bond that comes from shared moments. As we embrace this technological revolution in pet care, we must also prioritize ethical innovation—where privacy, security, and empathy lead the way.

At Mantra Labs, we are committed to building solutions that empower pet parents without compromising the human-animal bond.

The pet tech revolution isn’t just about innovation—it’s about elevating how we care for our pets, ensuring they live happier, healthier, and more connected lives. Whether you’re a pet parent, an industry leader, or simply curious about the future, one thing is clear: our pets aren’t just part of our lives; they’re part of our hearts. And with technology, we can give them the care they truly deserve.

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