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Speech is the next UX

“We’ve seen more progress in this technology in the last 30 months than we saw in the last 30 years. Ultimately vocal computing is replacing the traditional graphical user interface.” -Shawn DuBravac

Interface design enables humans to experience and interact with technology. Interestingly, Voice User Interface (VUI), is the ability to speak to devices and its capability, in turn, to understand and act upon users’ commands. 

Voice user interface: the next-gen of UX

Augmenting human intelligence is a lot more daunting than it looks. The difficulty of mimicking human cognition with software is showing Artificial Intelligence researchers that there’s more than one way to be “intelligent”. The rise of voice can be mainly credited to the evolution of AI and cloud computing capabilities. With machine learning and natural language processing, technology now has the ability to interpret human speech more accurately and in real-time, while also taking note of individual users’ speech tendencies.

This sans-hands method of interaction is rapidly gaining traction. With an approach that is more convenient and human-like, VUI is becoming the next generation of human-computer interaction. From asking Siri to book your appointment with the doc next Monday to asking Alexa to play your favourite show on Amazon Prime; the act of using voice commands has become increasingly natural for users.

At the Google I/O 2018 event, CEO Sundar Pichai demoed Google Duplex: A.I. Assistant calling a local business to make an appointment. The eerily lifelike phone call triggered a wave of intrigue and laughter in the 7,000-strong audience. 





Designing a Voice User Interface

Accurate natural language processing has until now existed only in the realm of science fiction. Voice represents the new pinnacle of intuitive interfaces that democratize the use of technology. However tech is still in its nascent stages and not the ultimate incarnation of the medium, but yet it’s currently a strong favourite.

For web and application designers, voice interaction, perhaps, is the biggest UX challenge since the dawn of the touchscreen age. Every voice recognition platform has a unique set of technological constraints. It is essential that you embrace these constraints when architecting a voice interaction UX.

The basic voice UX flow

Speech is the next UX the basic UX flow.

UX was always designed to make interactions as similar to the real world as can be and voice has the potential to make that a reality. UX designers must make sure they’re asking the right questions to elicit the appropriate verbal responses from users. Gender, age, inflexion, tone, accent, cadence and pace are all elements that can be used by UX designers seeking to craft a particular customer experience with their brand.

Below is the sample flow demonstrating the process of speech recognition

A more viable approach could be to prioritize and summarize the information based on known user preferences, prior to delivering an answer – in other words, doing what a normal person would naturally do in a conversation

More complex queries, at times, fall further off the cliff. Risking unpleasant interactions is something brands can rarely afford. Keeping this in mind, error messages could be crafted in a way that’s not only less annoying but also gets users back on track while presenting additional options.

Can we expect a ‘humane’ VUI?

In this age of expected instant gratification, it’s hard to imagine an average user patiently listening to their AI assistant as it narrates a laundry list of all continental restaurants one by one. We want our voice interactions to be as immediate as human alternatives.

VUI’s are extremely complex, multifaceted, and often hybrid amalgams of interaction. Voice interaction may not have garnered the same fanfare just yet. However, for the time being, the creation of a multi-model interface can ignite the furnace for an all-voice controlled interface. 

Will VUIs eventually become our primary means of interaction?

Let us know your views by commenting.

Fun fact

Celebrities are likely to find a brand new income stream from licensing not just their voices, but entire personalities as AI assistants. Sounds ridiculous? It does, but you can already pay about $10 to make your TomTom GPS nav unit speak like Snoop Dogg. Go for it!

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Lake, Lakehouse, or Warehouse? Picking the Perfect Data Playground

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In 1997, the world watched in awe as IBM’s Deep Blue, a machine designed to play chess, defeated world champion Garry Kasparov. This moment wasn’t just a milestone for technology; it was a profound demonstration of data’s potential. Deep Blue analyzed millions of structured moves to anticipate outcomes. But imagine if it had access to unstructured data—Kasparov’s interviews, emotions, and instinctive reactions. Would the game have unfolded differently?

This historic clash mirrors today’s challenge in data architectures: leveraging structured, unstructured, and hybrid data systems to stay ahead. Let’s explore the nuances between Data Warehouses, Data Lakes, and Data Lakehouses—and uncover how they empower organizations to make game-changing decisions.

Deep Blue’s triumph was rooted in its ability to process structured data—moves on the chessboard, sequences of play, and pre-defined rules. Similarly, in the business world, structured data forms the backbone of decision-making. Customer transaction histories, financial ledgers, and inventory records are the “chess moves” of enterprises, neatly organized into rows and columns, ready for analysis. But as businesses grew, so did their need for a system that could not only store this structured data but also transform it into actionable insights efficiently. This need birthed the data warehouse.

Why was Data Warehouse the Best Move on the Board?

Data warehouses act as the strategic command centers for enterprises. By employing a schema-on-write approach, they ensure data is cleaned, validated, and formatted before storage. This guarantees high accuracy and consistency, making them indispensable for industries like finance and healthcare. For instance, global banks rely on data warehouses to calculate real-time risk assessments or detect fraud—a necessity when billions of transactions are processed daily, tools like Amazon Redshift, Snowflake Data Warehouse, and Azure Data Warehouse are vital. Similarly, hospitals use them to streamline patient care by integrating records, billing, and treatment plans into unified dashboards.

The impact is evident: according to a report by Global Market Insights, the global data warehouse market is projected to reach $30.4 billion by 2025, driven by the growing demand for business intelligence and real-time analytics. Yet, much like Deep Blue’s limitations in analyzing Kasparov’s emotional state, data warehouses face challenges when encountering data that doesn’t fit neatly into predefined schemas.

The question remains—what happens when businesses need to explore data outside these structured confines? The next evolution takes us to the flexible and expansive realm of data lakes, designed to embrace unstructured chaos.

The True Depth of Data Lakes 

While structured data lays the foundation for traditional analytics, the modern business environment is far more complex, organizations today recognize the untapped potential in unstructured and semi-structured data. Social media conversations, customer reviews, IoT sensor feeds, audio recordings, and video content—these are the modern equivalents of Kasparov’s instinctive reactions and emotional expressions. They hold valuable insights but exist in forms that defy the rigid schemas of data warehouses.

Data lake is the system designed to embrace this chaos. Unlike warehouses, which demand structure upfront, data lakes operate on a schema-on-read approach, storing raw data in its native format until it’s needed for analysis. This flexibility makes data lakes ideal for capturing unstructured and semi-structured information. For example, Netflix uses data lakes to ingest billions of daily streaming logs, combining semi-structured metadata with unstructured viewing behaviors to deliver hyper-personalized recommendations. Similarly, Tesla stores vast amounts of raw sensor data from its autonomous vehicles in data lakes to train machine learning models.

However, this openness comes with challenges. Without proper governance, data lakes risk devolving into “data swamps,” where valuable insights are buried under poorly cataloged, duplicated, or irrelevant information. Forrester analysts estimate that 60%-73% of enterprise data goes unused for analytics, highlighting the governance gap in traditional lake implementations.

Is the Data Lakehouse the Best of Both Worlds?

This gap gave rise to the data lakehouse, a hybrid approach that marries the flexibility of data lakes with the structure and governance of warehouses. The lakehouse supports both structured and unstructured data, enabling real-time querying for business intelligence (BI) while also accommodating AI/ML workloads. Tools like Databricks Lakehouse and Snowflake Lakehouse integrate features like ACID transactions and unified metadata layers, ensuring data remains clean, compliant, and accessible.

Retailers, for instance, use lakehouses to analyze customer behavior in real time while simultaneously training AI models for predictive recommendations. Streaming services like Disney+ integrate structured subscriber data with unstructured viewing habits, enhancing personalization and engagement. In manufacturing, lakehouses process vast IoT sensor data alongside operational records, predicting maintenance needs and reducing downtime. According to a report by Databricks, organizations implementing lakehouse architectures have achieved up to 40% cost reductions and accelerated insights, proving their value as a future-ready data solution.

As businesses navigate this evolving data ecosystem, the choice between these architectures depends on their unique needs. Below is a comparison table highlighting the key attributes of data warehouses, data lakes, and data lakehouses:

FeatureData WarehouseData LakeData Lakehouse
Data TypeStructuredStructured, Semi-Structured, UnstructuredBoth
Schema ApproachSchema-on-WriteSchema-on-ReadBoth
Query PerformanceOptimized for BISlower; requires specialized toolsHigh performance for both BI and AI
AccessibilityEasy for analysts with SQL toolsRequires technical expertiseAccessible to both analysts and data scientists
Cost EfficiencyHighLowModerate
ScalabilityLimitedHighHigh
GovernanceStrongWeakStrong
Use CasesBI, ComplianceAI/ML, Data ExplorationReal-Time Analytics, Unified Workloads
Best Fit ForFinance, HealthcareMedia, IoT, ResearchRetail, E-commerce, Multi-Industry
Conclusion

The interplay between data warehouses, data lakes, and data lakehouses is a tale of adaptation and convergence. Just as IBM’s Deep Blue showcased the power of structured data but left questions about unstructured insights, businesses today must decide how to harness the vast potential of their data. From tools like Azure Data Lake, Amazon Redshift, and Snowflake Data Warehouse to advanced platforms like Databricks Lakehouse, the possibilities are limitless.

Ultimately, the path forward depends on an organization’s specific goals—whether optimizing BI, exploring AI/ML, or achieving unified analytics. The synergy of data engineering, data analytics, and database activity monitoring ensures that insights are not just generated but are actionable. To accelerate AI transformation journeys for evolving organizations, leveraging cutting-edge platforms like Snowflake combined with deep expertise is crucial.

At Mantra Labs, we specialize in crafting tailored data science and engineering solutions that empower businesses to achieve their analytics goals. Our experience with platforms like Snowflake and our deep domain expertise makes us the ideal partner for driving data-driven innovation and unlocking the next wave of growth for your enterprise.

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