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The Role of Typography in UI Design and How to Get Better at It

More than 90% of information on the web is presented in the form of text. “Text” is a medium of communication in the context of web design that attracts the users, holds their attention, conveys a certain emotion, and helps users understand the kind of information provided. Here’s where typography comes into play. It is used to justify the power of the textual content, trigger curiosity, compel the users to continue reading, and ensure a great user experience (UX). 

However, typography involves a lot more than choosing an aesthetic font for your web or mobile UI. The color and contrasts, font scales, white space, alignment, text hierarchy, consistency, and other elements in your typography can enhance usability, clarity, readability, and accessibility within a UI design. A designer’s ability to choose the right typography makes all the difference between a good, bad, and excellent design.

In this blog post, we will explore everything you need to know about typography, its importance in UI design, and how to choose the correct typeface for your web project.

What is Typography?

Most of us are aware of the terminology, but let’s start with the basics.

Typography is the art of arranging textual elements such as typefaces (a set of design features for letters and other characters like spacing, relative size, etc.) in the right combination that aims to convey certain messages to viewers and bring out desired emotions.

Why is Typography so important in UI Design?

When users visit a website or mobile app, they often scan through the pages instead of reading the content line by line to see if it has the information they are looking for. A well-organized and scanable typography can, therefore, serve as a visual communication tool to convey interface text in a clear hierarchy and help impress, engage, and convince users and potential customers, as a result. Let’s see why a good typography is critical for visual design.

1. Communicate clearly

Good typography makes the journey easier for the users, whether they are reading intently or scanning through the content casually. It helps users to skim through the available information and thoroughly read the sections they are more interested in, thereby improving navigability. It also helps the users to get a good hold of the information faster without having to pay more attention.

2. Attract user attention

Today users are spoilt for choice when it comes to the vast number of websites and content on the internet. But it is more likely that they will get more attracted to sources that offer a better visually pleasing experience. The right typography can enable you to set the exact mood of the content for the users by offering a sense of familiarity, desirability, and emotional connection as well as capture attention through the size, weight, color, and spacing of the text.

3. Build Brand Recognition

Brands choose specific fonts and use them across all their communication collaterals to build recognition, a sense of harmony, and consistency throughout the visual design. It helps in offering the users the same brand experience through all channels, be it on-screen or off-screen.

For example, Coca-Cola’s font is instantly recognizable with its Spencerian Script font which gives a consistent experience for users and prospects.

4. Influence Decisions

Typography also plays a crucial role in compelling users to take a desired action (register, sign up for a newsletter, download, share, or buy a product, etc.) on websites and mobile apps. For instance, a limited-time offer or deal when highlighted can convey urgency and persuade the user to take action.

How to Choose the Right Typography for Your UI Project?

When you have a clear understanding of the different essential elements and principles of typography, you can learn how to use it effectively in context through practice. Making the right choice depends on many factors besides the aesthetics, such as:

  • The brand or product personality: Consider what defines the core characteristics of the brand and select typefaces that reflect them.
  • The tone of the brand message: Make sure to choose the typography that is appropriate for the information conveyed by the brand.
  • Functionality: Make sure that the font is legible, readable, and accessible. This is more important than looking stylistically beautiful.
  • Performance: Choose typefaces that are web browser-friendly such as Google fonts. Avoid excess weight!
  • Inspiration: Take some cues from successful examples when you are not sure where to start. Let’s take the example of Airbnb and see some of the elements that make its typography so good and apt.
  • Visual hierarchy and contrast: When users start their journey on your website or app, they are in the discovery stage where they browse through the website content. In this stage, not every information you provide on your UI seems to be important to them. So, the right visual hierarchy can help these users move on to the next stage of the journey.

In the example of Airbnb, we can see that the brand has used only 3 font sizes predominantly. This makes the text clean and consistent. Also, all the important pieces of text that can potentially influence decision-making, are in Semibold and the less important content or the descriptive body is in Regular font. Note that the price at the bottom is given extra visual weight.

  • Leading and Spacing: The characters do not bump into each other and the ample leading space used in the body text makes it very easy to read. The page header, in contrast, has a reduced leading and keeps the text visually together. Use smaller leading for larger font sizes and higher for small font sizes.
  • Legibility: The entire Airbnb page uses the #222222 hex code for black except for the really low-priority text. This makes the text extremely legible.

Conclusion

Visual designers often overlook typography while focusing on graphic design, icons, illustrations, color palettes, and other elements. Good typography can do a lot for your user interface and this is why UI designers treat typography as design and use it for visual impact.

There are a lot many factors to consider when choosing the right typography other than what we have covered in this post. But, focusing on the ones mentioned above can also help improve your design game in one way or another.

Don’t forget to test, test, and test to get useful feedback from real users and take notes from some of your favorite websites and apps to get a clearer insight into what is working, and what you can do further.

About the author 

Shantanu Laha is a Senior UI/UX designer at Mantra Labs. He loves photography and traveling. In his free time, he enjoys cooking and trying out new dishes.

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How Smarter Sales Apps Are Reinventing the Frontlines of Insurance Distribution

The insurance industry thrives on relationships—but it can only scale through efficiency, precision, and timely distribution. While much of the digital transformation buzz has focused on customer-facing portals, the real transformation is happening in the field, where modern sales apps are quietly driving a smarter, faster, and more empowered agent network.

Let’s explore how mobile-first sales enablement platforms are reshaping insurance sales across prospecting, onboarding, servicing, renewals, and growth.

The Insurance Agent Needs More Than a CRM

Today’s insurance agent is not just a policy seller—they’re also a financial advisor, data gatherer, service representative, and the face of the brand. Yet many still rely on paper forms, disconnected tools, and manual processes.

That’s where intelligent sales apps come in—not just to digitize, but to optimize, personalize, and future-proof the entire agent journey.

Real-World Use Cases: What Smart Sales Apps Are Solving

Across the insurance value chain, sales agent apps have evolved into full-service platforms—streamlining operations, boosting conversions, and empowering agents in the field. These tools aren’t optional anymore, they’re critical to how modern insurers perform. Here’s how leading insurers are empowering their agents through technology:

1. Intelligent Prospecting & Lead Management

Sales apps now empower agents to:

  • Prioritize leads using filters like policy type, value, or geography
  • Schedule follow-ups with integrated agent calendars
  • Utilize locators to look for nearby branch offices or partner physicians
  • Register and service new leads directly from mobile devices

Agents spend significantly less time navigating through disjointed systems or chasing down information. With quick access to prioritized leads, appointment scheduling, and location tools—all in one app—they can focus more on meaningful customer interactions and closing sales, rather than administrative overhead.

2. Seamless Policy Servicing, Renewals & Claims 

Sales apps centralize post-sale activities such as:

  • Tracking policy status, premium due date, and claims progress
  • Sending renewal reminders, greetings, and policy alerts in real-time
  • Accessing digital sales journeys and pre-filled forms.
  • Policy comparison, calculating premiums, and submitting documents digitally
  • Registering and monitoring customer complaints through the app itself

Customers receive a consistent and seamless experience across touchpoints—whether online, in-person, or via mobile. With digital forms, real-time policy updates, and instant access to servicing tools, agents can handle post-sale tasks like renewals and claims faster, without paperwork delays—leading to improved satisfaction and higher retention.

3. Remote Sales using Assisted Tools

Using smart tools, agents can:

  • Securely co-browse documents with customers through proposals
  • Share product visualizations in real time
  • Complete eKYC and onboarding remotely.

Agents can conduct secure, interactive consultations from anywhere—sharing proposals, visual aids, and completing eKYC remotely. This not only expands their reach to customers in digital-first or geographically dispersed markets, but also builds greater trust through real-time engagement, clear communication, and a personalized advisory experience—all without needing a physical presence.

4. Real-Time Training, Performance & Compliance Monitoring

Modern insurance apps provide:

  • On-demand access to training material
  • Commission dashboards and incentive monitoring
  • Performance reporting with actionable insights

Field agents gain access to real-time performance insights, training modules, and incentive tracking—directly within the app. This empowers them to upskill on the go, stay motivated through transparent goal-setting, and make informed decisions that align with overall business KPIs. The result is a more agile, knowledgeable, and performance-driven sales force.

5. End-to-End Sales Execution—Even Offline

Advanced insurance apps support:

  • Full application submission, from prospect to payment
  • Offline functionality in low-connectivity zones
  • Real-time needs analysis, quote generation, and e-signatures
  • Multi-login access with secure OTP-based authentication

Even in low-connectivity or remote Tier 2 and 3 markets, agents can operate at full capacity—thanks to offline capabilities, secure authentication, and end-to-end sales execution tools. This ensures uninterrupted productivity, faster policy issuance, and adherence to compliance standards, regardless of location or network availability.

6. AI-Powered Personalization for Health-Linked Products

Some forward-thinking insurers are combining AI with health platforms to:

  • Import real-time health data from fitness trackers or health apps 
  • Offer hyper-personalized insurance suggestions based on lifestyle
  • Enable field agents to tailor recommendations with more context

By integrating real-time health data from fitness trackers and wellness apps, insurers can offer hyper-personalized, preventive insurance products tailored to individual lifestyles. This empowers agents to move beyond transactional selling—becoming trusted advisors who recommend coverage based on customers’ health habits, life stages, and future needs, ultimately deepening engagement and improving long-term retention.

The Mantra Labs Advantage: Turning Strategy into Scalable Execution

We help insurers go beyond surface-level digitization to build intelligent, mobile-first ecosystems that optimize agent efficiency and customer engagement—backed by real-world impact.

Seamless Sales Enablement for Travel Insurance

We partnered with a leading travel insurance provider to develop a high-performance agent workflow platform featuring:

  • Secure Logins: Instant credential-based access without sign-up friction
  • Real-Time Performance Dashboards: At-a-glance insights into daily/monthly targets, policy issuance, and collections
  • Frictionless Policy Issuance: Complete issuance post-payment and document verification
  • OCR Integration: Auto-filled customer details directly from passport scans, minimizing errors and speeding up onboarding

This mobile-first solution empowered agents to close policies faster with significantly reduced paperwork and data entry time—improving agent productivity by 2x and enabling sales at scale.

Engagement + Analytics Transformation for Health Insurance

For one of India’s leading health insurers, we helped implement a full-funnel engagement and analytics stack:

  • User Journey Intelligence: Replaced legacy systems to track granular app behavior—policy purchases, renewals, claims, discounts, and drop-offs. Enabled real-time behavioral segmentation and personalized push/email notifications.
  • Gamified Wellness with Fitness Tracking: Added gamified fitness engagement, with rewards based on step counts and interactive nutrition quizzes—driving repeat app visits and user loyalty.
  • Attribution Tracking: Trace the exact source of traffic—whether it’s a paid campaign, referral program, or organic source—adding a layer of precision to marketing ROI.
  • Analytics: Integrated analytics to identify user interest segments. This allowed for hyper-targeted email and in-app notifications that aligned perfectly with user intent, driving both relevance and response rates.

Whether you’re digitizing field sales, gamifying customer wellness, or fine-tuning your marketing engine, Mantra Labs brings the technology depth, insurance expertise, and user-first design to turn strategy into scalable execution.

If you’re ready to modernize your agent network – Get in touch with us to explore how we can build intelligent, mobile-first tools tailored to your distribution strategy. Just remember, the best sales apps aren’t just tools, they’re growth engines; and field sales success isn’t about more apps. It’s about the right workflows, in the right hands, at the right time.

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