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How is technology helping to combat coronavirus pandemic?

5 minutes, 31 seconds read

The deadly outbreak of the pandemic, coronavirus has claimed more than 110,000 lives and infected over 18,30,000 people worldwide. While the government chalks out COVID-19 risk mitigation plans, including social distancing, healthcare advisories, remote working and quarantine the infected; many organizations are taking technology initiatives to provide visualization and real-time situational awareness along with ways to run the lives of daily wagers.

To curb the spread of infection the entire nation has been subjected to rigorous lockdown. Unaccounted migration of daily wagers has made ghost settlements a recurring feature. Business tycoons say it is a daunting task to keep thousands of engineers safe while ensuring business continuity. This situation may affect the global economy because of supply chain, production, oil prices, currency and interest rate fluctuations. According to estimates, the economic cost of the pandemic would be over $4 trillion.

As the world gears up to combat this crisis of unforeseen magnitude, researchers, businesses, and innovators around the world are putting technology to work to mitigate the effects of the global health crisis. From using big data to understand the virus’ genetic tree, to keeping hospitals afloat with telemedicine; countries are trying every tip and trick in the book to contain the disease and provide a pattern amidst pandemonium.

Here is a list of technology-driven initiatives taken worldwide to combat the corona pandemic.

Aarogya Setu App

The Aarogya Setu application is the Government of India initiative to bring essential health services available to people. The most commonly used technology by the government is tracking people’s whereabouts through the location information on their cell phones; which in this crucial time has proven to be a means to restrain the spread of coronavirus. Using this technology this application alerts you when COVID-19 infected people are around. It also gives a detailed view of where the patient was before quarantine and who were in close proximity with them.

Aarogya Setu App

The app aims at amplifying the services of the Department of Health, in proactively reaching out to and informing the users of the app regarding risks, best practices and relevant health advisories related to the confinement of COVID-19 virus.

COVID Symptom Tracker & Corona 100m

C-19 COVID Symptom Tracker, an application developed by a UK startup, helps people self report their symptoms of coronavirus. It also helps to identify high-risk areas. It uses data science and machine learning models to study the data provided by the masses and identify those at risk sooner. 

C-19 COVID Symptom Tracker

The corona 100m, application by South Korea maps the whereabout of a corona positive patient and alerts the user when the infected person is within the reach of 100m.

China is using AI-powered thermal cameras on drones to enable contactless and rapid temperature detection in a crowd. This helps to identify those who have a fever. They have also deployed facial recognition systems to screen out people not wearing masks in public.

WHO Health Alert 

The World Health Organization (WHO) has launched a dedicated messaging service, the WHO Health Alert chatbot to provide information about coronavirus, answers to frequently asked questions about the disease, the current infection rates and preventive measures to be taken against it. 

The service is available in 7 different languages such as English, French, Hindi, Arabic, Italian, Spanish and Portuguese. People can activate conversation related to COVID-19 facts by simply typing a ‘hi’ to +41 79 893 18 92 on WhatsApp.

Video Calling Apps to keep Business as Usual.

With this pandemic taking a toll on the day to day business, companies are trying hard to keep employees safe with options like remote working and using tech tools to collaborate. As the world continues to fight the pandemic, flatten the curve and try to maintain normalcy by working from home. To deal with this containment and yet keeping it business as usual, video calling applications have become the most essential tools.

Read to know more about how Enterprises investing in Workplace Mobility Can Survive Pandemics.

The popular video calling applications like Skype, WhatsApp, Google Hangouts, Duo, Webex and Zoom, received approximately 600,000 downloads in one day. There has been a 70% increase in activity in Facebook Messenger’s video call functionality since the beginning of the outbreak.

Relief Fund for Daily Wagers

Due to this lockdown, as the economic activities of the country grind to a halt; millions of underdeveloped regions face penury and deprivation. With the lockdown suspending all kinds of work, daily wage workers are the ones to suffer the most. However to provide some relief to this horrifying situation, tech companies like Swiggy, Zomato and Ola have reached out to help.

Ola’s Drive the Driver’s Fund is to offer relief to the driver community. It provides financial assistance for essential supplies and emergency support.

Ola Cabs Drive the Driver’s Fund

Whereas Swiggy and Zomato are taking donations on their app and feeding India without involving a middle man. The financial help directly reaches the labours.

MyGov Corona Helpdesk

To mitigate the spread of fake news and offer immediate information related to coronavirus, the government of India has launched an official helpdesk, called MyGov Corona Helpdesk. One can initiate the conversation by simply texting a ‘hi’ to 9013151515 on Whatsapp.

Government of India initiative to create awareness and support individuals against coronavirus crisis

The government has also taken to other social media platforms such as Youtube, Facebook messenger, Linked In, Twitter, Instagram, Facebook Page and Telegram App to spread awareness and prevent the spreading of coronavirus.

Corporate technology-driven initiatives

Coronavirus Helpline India

ACKO, an Indian general insurance firm has created a portal – Coronavirus Helpline India to connect the government and common mass. It has listed all state wise essential helpline numbers, FAQs and important news related to coronavirus outbreak in India.

Lockdown Helping Hands

MantraLabs has taken the initiative to create a platform for people all over India to share their problems. The platform Lockdown Helping Hands is an effort to give voice to those who need help at this crucial hour of need. Others can directly share their, or other person’s problem on the portal. Using the share option, one can post the issue on various social sites to amplify the voices to reach the ears of the respective authority. The platform also provides state-wise helpful links, essential contact numbers and list of shops that are providing home delivery.

Lockdown Helping Hands - a technology-driven initiative to spread the word of those in need during nationwide lockdown

Due to the lockdown, there are several people far away from their loved ones, and struggling for help and information. There are many groups of people volunteering and ready to assist senior citizens, new mothers, physically challenged and people with medical conditions get access to basic daily essentials & medicines. Let us also do our bit and help lend a hand of help at this hour of need.

#StayHome #StaySafe

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Why Netflix Broke Itself: Was It Success Rewritten Through Platform Engineering?

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Let’s take a trip back in time—2008. Netflix was nothing like the media juggernaut it is today. Back then, they were a DVD-rental-by-mail service trying to go digital. But here’s the kicker: they hit a major pitfall. The internet was booming, and people were binge-watching shows like never before, but Netflix’s infrastructure couldn’t handle the load. Their single, massive system—what techies call a “monolith”—was creaking under pressure. Slow load times and buffering wheels plagued the experience, a nightmare for any platform or app development company trying to scale

That’s when Netflix decided to do something wild—they broke their monolith into smaller pieces. It was microservices, the tech equivalent of turning one giant pizza into bite-sized slices. Instead of one colossal system doing everything from streaming to recommendations, each piece of Netflix’s architecture became a specialist—one service handled streaming, another handled recommendations, another managed user data, and so on.

But microservices alone weren’t enough. What if one slice of pizza burns? Would the rest of the meal be ruined? Netflix wasn’t about to let a burnt crust take down the whole operation. That’s when they introduced the Circuit Breaker Pattern—just like a home electrical circuit that prevents a total blackout when one fuse blows. Their famous Hystrix tool allowed services to fail without taking down the entire platform. 

Fast-forward to today: Netflix isn’t just serving you movie marathons, it’s a digital powerhouse, an icon in platform engineering; it’s deploying new code thousands of times per day without breaking a sweat. They handle 208 million subscribers streaming over 1 billion hours of content every week. Trends in Platform engineering transformed Netflix into an application dev platform with self-service capabilities, supporting app developers and fostering a culture of continuous deployment.

Did Netflix bring order to chaos?

Netflix didn’t just solve its own problem. They blazed the trail for a movement: platform engineering. Now, every company wants a piece of that action. What Netflix did was essentially build an internal platform that developers could innovate without dealing with infrastructure headaches, a dream scenario for any application developer or app development company seeking seamless workflows.

And it’s not just for the big players like Netflix anymore. Across industries, companies are using platform engineering to create Internal Developer Platforms (IDPs)—one-stop shops for mobile application developers to create, test, and deploy apps without waiting on traditional IT. According to Gartner, 80% of organizations will adopt platform engineering by 2025 because it makes everything faster and more efficient, a game-changer for any mobile app developer or development software firm.

All anybody has to do is to make sure the tools are actually connected and working together. To make the most of it. That’s where modern trends like self-service platforms and composable architectures come in. You build, you scale, you innovate.achieving what mobile app dev and web-based development needs And all without breaking a sweat.

Source: getport.io

Is Mantra Labs Redefining Platform Engineering?

We didn’t just learn from Netflix’s playbook; we’re writing our own chapters in platform engineering. One example of this? Our work with one of India’s leading private-sector general insurance companies.

Their existing DevOps system was like Netflix’s old monolith: complex, clunky, and slowing them down. Multiple teams, diverse workflows, and a lack of standardization were crippling their ability to innovate. Worse yet, they were stuck in a ticket-driven approach, which led to reactive fixes rather than proactive growth. Observability gaps meant they were often solving the wrong problems, without any real insight into what was happening under the hood.

That’s where Mantra Labs stepped in. Mantra Labs brought in the pillars of platform engineering:

Standardization: We unified their workflows, creating a single source of truth for teams across the board.

Customization:  Our tailored platform engineering approach addressed the unique demands of their various application development teams.

Traceability: With better observability tools, they could now track their workflows, giving them real-time insights into system health and potential bottlenecks—an essential feature for web and app development and agile software development.

We didn’t just slap a band-aid on the problem; we overhauled their entire infrastructure. By centralizing infrastructure management and removing the ticket-driven chaos, we gave them a self-service platform—where teams could deploy new code without waiting in line. The results? Faster workflows, better adoption of tools, and an infrastructure ready for future growth.

But we didn’t stop there. We solved the critical observability gaps—providing real-time data that helped the insurance giant avoid potential pitfalls before they happened. With our approach, they no longer had to “hope” that things would go right. They could see it happening in real-time which is a major advantage in cross-platform mobile application development and cloud-based web hosting.

The Future of Platform Engineering: What’s Next?

As we look forward, platform engineering will continue to drive innovation, enabling companies to build scalable, resilient systems that adapt to future challenges—whether it’s AI-driven automation or self-healing platforms.

If you’re ready to make the leap into platform engineering, Mantra Labs is here to guide you. Whether you’re aiming for smoother workflows, enhanced observability, or scalable infrastructure, we’ve got the tools and expertise to get you there.

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