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IOT Trends for 2018

 

We spoke with a number of IT leaders and industry experts about what to expect from IoT in the coming year and what could be the latest trends for IOT which will dominate 2018.

Following are the Internet of things trends to watch out for in 2018.

1.The IOT industry will bring a changed awareness around security and risk:

Security concerns will be high on the list. We have reached a point in the evolution of IoT when we need to re-think the types of security we are putting in place. Have we truly addressed the unique security challenges of IoT, or have we just patched existing security models into IoT with the hope that it is sufficient?

IOT presents a different kind of risk. Businesses need to understand that sensors and machine-to-machine communications are also stored in the cloud. In particular, facilities implementing devices connected to the IoT need to think about communication and the security protocols between devices: sensor-to-sensor communication, sensor-to-gateway communication, and updating and maintaining all on-premise equipment to better secure their data.

Tom Smith is a research analyst for DZone.com and he queried these IT professionals to get their insights on predictions for 2018. Here’s what IOT experts shared their thoughts on IoT trends for 2018.

IoT security will continue to dominate as a major concern, and I would expect the rise of several IoT-driven platforms to rise to the surface in an attempt to address and manage this. Says Lucas Vogel, Founder, Endpoint Systems

My hope is that there will be some adopted regulations around IoT security and compliance, otherwise, there will undoubtedly be more frequent and massive attacks. The fully-connected home will move closer to being a reality, and there will be unique solutions that address actual needs instead of just being “internet-connected”. Says Mike Kail, CTO, CYBRIC

2. Businesses will need to embrace the implementation of edge and cloud computing: 

Edge computing, also known as fog computing, will continue to rise. The ability to run software at the edge is turning out to be one of the most promising accelerators of IoT adoption, given the cost savings and the ability to quickly achieve largescale systems.

3. Connectivity Management: 

Another exciting new area involves the management of whole IoT systems or solutions. Device management and connectivity management has been around for several years already, but now that the pieces of IoT systems are coming together to form whole enterprise-scale solutions, management of these solutions has become higher up on the “tech wish list” for organizations.

4. IOT vs IIOT:

In addition, the separation between consumer IoT and Industrial IoT is becoming clearer all the time. One key distinction that is now apparent is that consumer IoT can often focus on greenfield installations but IIoT must enable brownfield installations. The investments in systems and equipment that were made by industrial firms over the last decades will continue to be in place and will need to be incorporated into IIoT solutions.

We’re seeing a trend towards a lot more IIoT use cases. As we move into 2018, we will see a much higher adoption of industrial IoT where sensors are making a big impact in the manufacturing, automotive, aerospace and engineering sectors. Other areas where we expect greater uptake of IoT systems include shipping, retail, agriculture, and healthcare. This expansion will trigger a need to hire many more IoT professionals and will likely see the rise of many new types of IoT specific roles within companies.

Many verticals still have business operations that involve manual observation of equipment status, inventory levels, and other key metrics. Where there is currently manual observation, there may be a great opportunity for a high-ROI project involving IoT. Some verticals that have a lot of manual observations are Oil & Gas, Energy Distribution, Supply Chain, and Telecommunications. The repeating theme is high-value infrastructure that is spread out geographically.

Thanks Kilton Hopkins, IoT Program Director forNortheastern University-Silicon Valley and the CEO of IOTRACKS, for providing your inputs to this article.

 

 

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Sales Applications Are Disrupting More Than Just Sales

Sales success today isn’t about luck or lofty goals—it’s about having the right tools in your team’s hands, wherever they go. Following our earlier in-depth exploration of sales technology, we will now examine how cutting-edge sales apps are becoming the backbone of modern industries, transforming complex workflows into seamless, growth-driving machines.

From retail to healthcare, logistics to real estate, businesses are deploying sales applications to enhance operational transparency, cut redundant tasks, and build intelligent sales ecosystems. These tools are not only digitizing workflows—they’re driving growth, improving engagement, and redefining how field teams operate.

Lead Ecosystems: Unified visibility across channels

One app. Five workflows. Zero friction.

A leading insurance brand relaunched their app—a sleek, powerful sales companion that’s turning everyday agents into top performers.

No more paperwork. More time to sell.

Here’s what changed:

  • Every visit is tagged, tracked, and followed through. Renewals? Never missed. Leads? Fully visible.
  • Attendance and reimbursements went on autopilot. No more manual logs. No more chasing approvals.
  • New business and renewals are tracked in real time, with accurate forecasting that sales leaders can finally trust.
  • Dashboards are clean, configurable, and useful—insights that move the business, not just report on it.
  • Seamless Integrations. API connectivity with Darwin Box, IMD Master Data, and SSO authentication for a unified experience.

The result? A field team that moves faster, sells better, and works smarter.

Retail: Taking Orders from the Frontline—Smartly

Field sales agents in retail, especially FMCG, used to rely on gut instinct. Now, with intelligent sales applications:

  • AI recommends what to upsell or cross-sell based on previous order patterns
  • Real-time stock availability and credit status are visible in the app
  • Geo-fencing ensures optimized route planning
  • Built-in payment collection modules streamline transaction closure

Healthcare: Structuring Sales with Compliance and Precision

Healthcare leaders don’t need more reports—they need better visibility from the field.  Whether it’s engaging hospital networks, onboarding clinics, or enabling diagnostics at the last mile, everything needs precision, compliance, and clarity. 

Mantra Labs helped a leading healthcare enterprise design a sales app that integrates knowledge, compliance, performance, and recognition, turning frontline agents into informed, aligned, and empowered brand advocates. 

Here’s what it delivers:

  • Role-based onboarding that keeps every level of the field force aligned and accountable
  • Escalation mechanisms are built into the system, driving transparency across commissions and performance reviews
  • A centralized Knowledge Hub featuring healthcare news, service updates, and training modules to keep reps well-informed
  • Recognition modules that celebrate milestones, boost morale, and reinforce a culture of excellence

Now, the field agents aren’t just connected—they’re aligned, upskilled, and accountable.

Real Estate: From Cold Calls to Smart Conversions

For real estate agents, timing and personalization are everything. Sales applications are evolving to include:

  • Virtual site tour integration for remote buyers
  • Mortgage and EMI calculators to increase buyer confidence
  • WhatsApp-based lead capture and nurture sequences
  • CRM integration for inventory updates and automatic scheduling

Logistics: From Chaos to Control in Field Coordination

Field agents in logistics are switching from clipboards to real-time command centers on mobile. Modern sales applications offer:

  • Live delivery status and route deviation alerts
  • Automated dispute reporting and issue resolution tracking
  • Fleet coordination through integrated GPS modules
  • Customer feedback capture and SLA dashboards

What’s new & what’s next in Sales Applications?

Here’s what’s pushing the next wave of innovation:

  • Voice-to-Text Logging: Agents dictate notes while on the move.
  • AI-Powered Nudges: Apps that suggest next-best actions based on behavior.
  • Omnichannel Communication: In-app chat, WhatsApp, email—unified.
  • Role-Based Dashboards: Different data views for admins, managers, and field reps.

What does this mean for Business Leaders?

Sales Applications are not just tactical tools. They’re platforms for transformation. With the right design, integrations, and analytics, they:

  • Replace guesswork with intelligence
  • Reduce the cost of delay and manual labor
  • Improve agent accountability and transparency
  • Speed up decision-making across hierarchies

The future of field sales lies in intuitive, AI-driven applications that adapt to every industry’s nuances. At Mantra Labs, we work closely with enterprises to custom-build sales applications that align with business objectives and ground-level realities.

Conclusion: 

If your agents still rely on Excel trackers and daily call reports, it’s time to reimagine your sales operations. Let us help you bring your field operations into the future—with tools that are fast, field-tested, and built for scale.

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