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Essential UX Practices for Ed-tech

The slingshot effect of COVID-19 on distance learning contributed to the ed-tech boom in 2020–2022. Keeping an optimal user experience became crucial for ed-tech rivals to obtain a maximum user base and supply high-quality learning solutions to learners. This was due to the huge volume of tech goods on websites and apps aiming to impart education. Due to the remarkable changes in career opportunities and the need for upskilling for them, the trend of remote education is still popular and in great demand. This trend is especially evident in upskilling and test preparation. And there is increased demand to maintain a good user experience with ed-tech products. Here are some essential UX practices for Ed-tech:

  1. Accessibility:
    It is crucial to make sure that all users, including those with disabilities, can access ed-tech platforms. This includes tools like text-to-speech choices, closed captioning, and screen readers. Additionally, a user-friendly interface should be included in the platform’s architecture. This makes it simple for users to explore and locate the data they require. One example below about accessibility:
Legends (for those without complete color blindness)
Legends Appearance (for those without color blindness) 
Legends (for those with complete color blindness)
Legends (for those with complete color blindness)

The above picture is an interface design for the nationally adopted format of the online examination. It has been designed to make the system accessible for people with color blindness (1 of every 12 people in the world is color blind). With the help of the legends, the students navigate questions with color and shape recognition. Observe the shape and color used for ‘answered’ and ‘not answered’ which are in green and red, respectively. If the shape had not been different, it would have been difficult for a student with color blindness to recognize which question is answered, which one is not, and which question is marked for review. Different shapes break the consistency in design elements as per some UI design rules, but this is necessary due to accessibility.

Legends with different shapes and colors
Legends with uniform shapes and different colors (visibility without and with colorblindness, respectively)
Legends with different shapes and colors
Legends with different shapes and different colors (visibility without and with colorblindness, respectively)
  1. Personalization:
    Our learning at school was organic and nurturing due to the personal connection each student had with the teachers. When we talk about education, there should be a personal connection between the students and the system to boost students’ learning. Platforms for ed-tech should be created to meet the behavior and demands of every student. This entails tailoring feedback, designing a learning path specifically for each student, and personalizing the educational experience. This strategy boosts student enthusiasm and engagement, which will result in better learning outcomes.
  1. Gamification:
    Gamification has been one of the most important and essential UX practices in ed-tech and education. By adding game-like components like incentives, points, and badges, gamification techniques can be utilized to improve the learning experience. Learning can become more enjoyable and interesting as a result, especially for younger children.
  1. Collaboration and feedback:
    Edtech platforms should make it easier for students and teachers to collaborate, as it is a crucial component of the learning process. Features like collaborative projects, discussion boards, and video conferencing fall under this category.
    Giving feedback on time is essential for the learning process. Platforms for education technology should provide feedback on students’ progress along with suggestions for what might be done better. Students who are driven and interested in their studies may benefit from this. While building an ed-tech platform, it’s crucial to build features for smooth collaboration among learners, educators, and administration. 
  1. Mobile optimization:
    Ed-tech platforms should be mobile-optimized given the rising use of mobile devices. This entails creating an interface that is appropriate for mobile use, providing mobile-specific functionality, and making sure the platform is usable on a range of devices.
    Note: Soon an upcoming blog will have a detailed view of “mobile optimization” in ed-tech. Keep reading Mantra Labs’ blog post.
  1. Data analytics:
    Data analytics systems for ed-tech platforms should be able to monitor student progress, pinpoint areas for development, and give teachers feedback. This can assist teachers in modifying their instruction to better meet the needs of each student.
  1. Continuous improvement:
    Last but not least, ed-tech platforms must be created with ongoing improvement in mind. This includes ongoing upgrades and enhancements based on user input and the most recent developments in ed-tech. Platforms should be built with scalability in mind so that they may change and evolve as requirements do. The Design Thinking process will help in creating such a system that will help students, teachers, and the company from all angles in this situation by making, remaking, and continuously refining the system.

Key takeaways:

  1. Prioritize accessibility and personalization to create a user-friendly learning experience for all students.
  2. Personalization in design creates strong and nurturing connections between the system and students.
  3. Incorporate gamification to increase student engagement and motivation.
  4. Provide collaboration and feedback features to improve engagement in the learning process.
  5. Optimize ed-tech platforms for mobile use to cater to the growing use of mobile devices.
  6. Utilize data analytics to track student progress and identify areas for improvement.
  7. Continuously improve ed-tech platforms based on user feedback and the latest industry trends.

About the Author:

Vijendra is currently working as a Sr. UX Designer at Mantra Labs. He is passionate about UX Research and Product Design.

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Lake, Lakehouse, or Warehouse? Picking the Perfect Data Playground

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In 1997, the world watched in awe as IBM’s Deep Blue, a machine designed to play chess, defeated world champion Garry Kasparov. This moment wasn’t just a milestone for technology; it was a profound demonstration of data’s potential. Deep Blue analyzed millions of structured moves to anticipate outcomes. But imagine if it had access to unstructured data—Kasparov’s interviews, emotions, and instinctive reactions. Would the game have unfolded differently?

This historic clash mirrors today’s challenge in data architectures: leveraging structured, unstructured, and hybrid data systems to stay ahead. Let’s explore the nuances between Data Warehouses, Data Lakes, and Data Lakehouses—and uncover how they empower organizations to make game-changing decisions.

Deep Blue’s triumph was rooted in its ability to process structured data—moves on the chessboard, sequences of play, and pre-defined rules. Similarly, in the business world, structured data forms the backbone of decision-making. Customer transaction histories, financial ledgers, and inventory records are the “chess moves” of enterprises, neatly organized into rows and columns, ready for analysis. But as businesses grew, so did their need for a system that could not only store this structured data but also transform it into actionable insights efficiently. This need birthed the data warehouse.

Why was Data Warehouse the Best Move on the Board?

Data warehouses act as the strategic command centers for enterprises. By employing a schema-on-write approach, they ensure data is cleaned, validated, and formatted before storage. This guarantees high accuracy and consistency, making them indispensable for industries like finance and healthcare. For instance, global banks rely on data warehouses to calculate real-time risk assessments or detect fraud—a necessity when billions of transactions are processed daily, tools like Amazon Redshift, Snowflake Data Warehouse, and Azure Data Warehouse are vital. Similarly, hospitals use them to streamline patient care by integrating records, billing, and treatment plans into unified dashboards.

The impact is evident: according to a report by Global Market Insights, the global data warehouse market is projected to reach $30.4 billion by 2025, driven by the growing demand for business intelligence and real-time analytics. Yet, much like Deep Blue’s limitations in analyzing Kasparov’s emotional state, data warehouses face challenges when encountering data that doesn’t fit neatly into predefined schemas.

The question remains—what happens when businesses need to explore data outside these structured confines? The next evolution takes us to the flexible and expansive realm of data lakes, designed to embrace unstructured chaos.

The True Depth of Data Lakes 

While structured data lays the foundation for traditional analytics, the modern business environment is far more complex, organizations today recognize the untapped potential in unstructured and semi-structured data. Social media conversations, customer reviews, IoT sensor feeds, audio recordings, and video content—these are the modern equivalents of Kasparov’s instinctive reactions and emotional expressions. They hold valuable insights but exist in forms that defy the rigid schemas of data warehouses.

Data lake is the system designed to embrace this chaos. Unlike warehouses, which demand structure upfront, data lakes operate on a schema-on-read approach, storing raw data in its native format until it’s needed for analysis. This flexibility makes data lakes ideal for capturing unstructured and semi-structured information. For example, Netflix uses data lakes to ingest billions of daily streaming logs, combining semi-structured metadata with unstructured viewing behaviors to deliver hyper-personalized recommendations. Similarly, Tesla stores vast amounts of raw sensor data from its autonomous vehicles in data lakes to train machine learning models.

However, this openness comes with challenges. Without proper governance, data lakes risk devolving into “data swamps,” where valuable insights are buried under poorly cataloged, duplicated, or irrelevant information. Forrester analysts estimate that 60%-73% of enterprise data goes unused for analytics, highlighting the governance gap in traditional lake implementations.

Is the Data Lakehouse the Best of Both Worlds?

This gap gave rise to the data lakehouse, a hybrid approach that marries the flexibility of data lakes with the structure and governance of warehouses. The lakehouse supports both structured and unstructured data, enabling real-time querying for business intelligence (BI) while also accommodating AI/ML workloads. Tools like Databricks Lakehouse and Snowflake Lakehouse integrate features like ACID transactions and unified metadata layers, ensuring data remains clean, compliant, and accessible.

Retailers, for instance, use lakehouses to analyze customer behavior in real time while simultaneously training AI models for predictive recommendations. Streaming services like Disney+ integrate structured subscriber data with unstructured viewing habits, enhancing personalization and engagement. In manufacturing, lakehouses process vast IoT sensor data alongside operational records, predicting maintenance needs and reducing downtime. According to a report by Databricks, organizations implementing lakehouse architectures have achieved up to 40% cost reductions and accelerated insights, proving their value as a future-ready data solution.

As businesses navigate this evolving data ecosystem, the choice between these architectures depends on their unique needs. Below is a comparison table highlighting the key attributes of data warehouses, data lakes, and data lakehouses:

FeatureData WarehouseData LakeData Lakehouse
Data TypeStructuredStructured, Semi-Structured, UnstructuredBoth
Schema ApproachSchema-on-WriteSchema-on-ReadBoth
Query PerformanceOptimized for BISlower; requires specialized toolsHigh performance for both BI and AI
AccessibilityEasy for analysts with SQL toolsRequires technical expertiseAccessible to both analysts and data scientists
Cost EfficiencyHighLowModerate
ScalabilityLimitedHighHigh
GovernanceStrongWeakStrong
Use CasesBI, ComplianceAI/ML, Data ExplorationReal-Time Analytics, Unified Workloads
Best Fit ForFinance, HealthcareMedia, IoT, ResearchRetail, E-commerce, Multi-Industry
Conclusion

The interplay between data warehouses, data lakes, and data lakehouses is a tale of adaptation and convergence. Just as IBM’s Deep Blue showcased the power of structured data but left questions about unstructured insights, businesses today must decide how to harness the vast potential of their data. From tools like Azure Data Lake, Amazon Redshift, and Snowflake Data Warehouse to advanced platforms like Databricks Lakehouse, the possibilities are limitless.

Ultimately, the path forward depends on an organization’s specific goals—whether optimizing BI, exploring AI/ML, or achieving unified analytics. The synergy of data engineering, data analytics, and database activity monitoring ensures that insights are not just generated but are actionable. To accelerate AI transformation journeys for evolving organizations, leveraging cutting-edge platforms like Snowflake combined with deep expertise is crucial.

At Mantra Labs, we specialize in crafting tailored data science and engineering solutions that empower businesses to achieve their analytics goals. Our experience with platforms like Snowflake and our deep domain expertise makes us the ideal partner for driving data-driven innovation and unlocking the next wave of growth for your enterprise.

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