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Benefits of API security testing

By :
5 minutes, 24 seconds read

Cybersecurity is a growing concern amid businesses from all quarters. It has become even more crucial amid COVID-19 pandemic when many businesses relying solely on the online medium for business transactions. Organizations all over the world have lost nearly 1$ trillion due to cyberattacks in 2020. Data security breaches, payment hacks, and security risks can cripple your business and ruin your brand image. Hence, it has become business-critical to get your apps tested thoroughly for any security loophole.

Why API security testing?

Application Programming Interface or API, as the name suggests, is the intermediating software or application that allows two endpoints to communicate with each other. Each time, we use an app like social networking app, gaming app, or any other application to send or receive the message, our action passes through a programming interface that connects sender and receiver.

That means securing the data sent to the receiver through an API is very important. Hackers may extract the data and use it in their illegal acts. Ensuring the security of an API before, during, and after the production of any project through testing is what we are going to discuss in detail under API security testing.

Developers use security tests to ensure their applications and web services are 100% safe from unwanted attacks and are not disclosing any sensitive information to the hacker. API Security tests pass through various types of security checks. Each of them has been designed to detect certain vulnerabilities. One security test with multiple security scans gives you the guarantee of your service and you can get assured that your services are well-protected against malicious attacks.

API Security Testing is the only way to ensure that any web service is protected from foreign attacks or not before communication is established between the two endpoints.

Let us highlight the Benefits of API security testing:

  1. Tester can detect error without the user interface

The main advantage of API security testing is that the tester can easily access the application without the user’s involvement. Under this testing system, testers can detect the error at an early stage without running the software application. This is beneficial because it helps QA rectify the error before it impacts the Graphical User Interface.  

  1. Removes vulnerabilities

API testing is done under extraordinary conditions and inputs, which protects the application from unlawful code. API testing adds connecting limits to the software and removes any type of vulnerabilities.

  1. Less time-consuming than functional GUI testing

API testing consumes less time as compared to functional GUI testing. Under GUI testing, developers poll all webpages elements so it takes time. API, on the other hand, requires less coding, and so deliver faster results. A team of engineers analyzed the test results and found that 3000 API test results consumed 50minutes whereas 3000 GUI test consumed 30 hours. 

  1. Testing cost is reduced

As we just said, API testing requires less code than GUI so we can expect to get faster results. The faster results mean, less time, and overall, less testing cost. Early error detection reduces the manual testing cost as well. 

  1. Does not depend on Technology 

API Security Testing uses XML or JSON languages consisting of HTTP requests and responses. These languages do not depend on technology and are used for development. That means testers can use any core language while using automated API testing services for an application.

With so many benefits of API security Testing, the demand continues to rise and so is the challenge to close security holes that may impact the safety of the corporate and customer data. Businesses need to make sure that their API testing does not create any security problem and is flawless.

We are here with some of the best practices for API security testing:

  1. Think out of the box 

It is generally seen that developers work on one small set of services while testing to make that particular set as strong as possible. The problem these days is, front ends and back ends are connected to so many components that Hackers can easily find out one or the other way to enter the software; so developers need to think out of the box to fix this issue. 

  1. Open communication between a tester and a developer can solve the problem

Communication has been a challenge. It can be used as a solution when an open channel of interaction between the testers and developers is established to reduce the defects making the API security testing process easier and faster. 

  1. Thorough check-up of add-on software

The easy usage of API often creates problems. One popular usage is that allows third parties to write add-on apps. Mobile solutions and social media platforms, like Facebook, Instagram, depend on others to add value to their platform. Hackers grab those opportunities and try to get maximum information from such systems or platforms.

  1. Take standards judiciously

Suppliers work on standards to improve API security, but not all follow these standards. The Internet Engineering Task Force’s OAuth is an open authorization standard, that gives clients secured restricted access to system resources without highlighting their credentials. Most Internet users use this standard to log into third-party websites via their Microsoft, Google, Facebook, or Twitter accounts.

The problem comes when the standard is based on HTTP, which already has errors, and APIs add extra feasibility for hackers in such cases.

  1. Try to get authorization and authentication on the front end

Developers tie APIs into other elements of the software. To secure any code, developers need to adopt a strong approach. The process starts with authentication, which checks to see if a person is the same as he or she says they are. Enterprises have moved from simple password systems to multistep authentication emphasizing biometric solutions like fingerprints. Once the authentication process is done, they move to the authorization check to get access to more information.

  1. Don’t forget to check data on the back end

Developers work hard to protect the data on the front end but hackers are smart and they find their way to attack your system. Businesses must incorporate another checkpoint on the back end. If any hacker accesses confidential data, it should have value only when he or she moves the data to their systems. In simple words, we can say, if you miss any criminal on the front end, you still have a chance to catch him or her on the back end.

These are some of the API testing best practices that every business should adopt to close the security holes that may impact their application in the future.

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How Smarter Sales Apps Are Reinventing the Frontlines of Insurance Distribution

The insurance industry thrives on relationships—but it can only scale through efficiency, precision, and timely distribution. While much of the digital transformation buzz has focused on customer-facing portals, the real transformation is happening in the field, where modern sales apps are quietly driving a smarter, faster, and more empowered agent network.

Let’s explore how mobile-first sales enablement platforms are reshaping insurance sales across prospecting, onboarding, servicing, renewals, and growth.

The Insurance Agent Needs More Than a CRM

Today’s insurance agent is not just a policy seller—they’re also a financial advisor, data gatherer, service representative, and the face of the brand. Yet many still rely on paper forms, disconnected tools, and manual processes.

That’s where intelligent sales apps come in—not just to digitize, but to optimize, personalize, and future-proof the entire agent journey.

Real-World Use Cases: What Smart Sales Apps Are Solving

Across the insurance value chain, sales agent apps have evolved into full-service platforms—streamlining operations, boosting conversions, and empowering agents in the field. These tools aren’t optional anymore, they’re critical to how modern insurers perform. Here’s how leading insurers are empowering their agents through technology:

1. Intelligent Prospecting & Lead Management

Sales apps now empower agents to:

  • Prioritize leads using filters like policy type, value, or geography
  • Schedule follow-ups with integrated agent calendars
  • Utilize locators to look for nearby branch offices or partner physicians
  • Register and service new leads directly from mobile devices

Agents spend significantly less time navigating through disjointed systems or chasing down information. With quick access to prioritized leads, appointment scheduling, and location tools—all in one app—they can focus more on meaningful customer interactions and closing sales, rather than administrative overhead.

2. Seamless Policy Servicing, Renewals & Claims 

Sales apps centralize post-sale activities such as:

  • Tracking policy status, premium due date, and claims progress
  • Sending renewal reminders, greetings, and policy alerts in real-time
  • Accessing digital sales journeys and pre-filled forms.
  • Policy comparison, calculating premiums, and submitting documents digitally
  • Registering and monitoring customer complaints through the app itself

Customers receive a consistent and seamless experience across touchpoints—whether online, in-person, or via mobile. With digital forms, real-time policy updates, and instant access to servicing tools, agents can handle post-sale tasks like renewals and claims faster, without paperwork delays—leading to improved satisfaction and higher retention.

3. Remote Sales using Assisted Tools

Using smart tools, agents can:

  • Securely co-browse documents with customers through proposals
  • Share product visualizations in real time
  • Complete eKYC and onboarding remotely.

Agents can conduct secure, interactive consultations from anywhere—sharing proposals, visual aids, and completing eKYC remotely. This not only expands their reach to customers in digital-first or geographically dispersed markets, but also builds greater trust through real-time engagement, clear communication, and a personalized advisory experience—all without needing a physical presence.

4. Real-Time Training, Performance & Compliance Monitoring

Modern insurance apps provide:

  • On-demand access to training material
  • Commission dashboards and incentive monitoring
  • Performance reporting with actionable insights

Field agents gain access to real-time performance insights, training modules, and incentive tracking—directly within the app. This empowers them to upskill on the go, stay motivated through transparent goal-setting, and make informed decisions that align with overall business KPIs. The result is a more agile, knowledgeable, and performance-driven sales force.

5. End-to-End Sales Execution—Even Offline

Advanced insurance apps support:

  • Full application submission, from prospect to payment
  • Offline functionality in low-connectivity zones
  • Real-time needs analysis, quote generation, and e-signatures
  • Multi-login access with secure OTP-based authentication

Even in low-connectivity or remote Tier 2 and 3 markets, agents can operate at full capacity—thanks to offline capabilities, secure authentication, and end-to-end sales execution tools. This ensures uninterrupted productivity, faster policy issuance, and adherence to compliance standards, regardless of location or network availability.

6. AI-Powered Personalization for Health-Linked Products

Some forward-thinking insurers are combining AI with health platforms to:

  • Import real-time health data from fitness trackers or health apps 
  • Offer hyper-personalized insurance suggestions based on lifestyle
  • Enable field agents to tailor recommendations with more context

By integrating real-time health data from fitness trackers and wellness apps, insurers can offer hyper-personalized, preventive insurance products tailored to individual lifestyles. This empowers agents to move beyond transactional selling—becoming trusted advisors who recommend coverage based on customers’ health habits, life stages, and future needs, ultimately deepening engagement and improving long-term retention.

The Mantra Labs Advantage: Turning Strategy into Scalable Execution

We help insurers go beyond surface-level digitization to build intelligent, mobile-first ecosystems that optimize agent efficiency and customer engagement—backed by real-world impact.

Seamless Sales Enablement for Travel Insurance

We partnered with a leading travel insurance provider to develop a high-performance agent workflow platform featuring:

  • Secure Logins: Instant credential-based access without sign-up friction
  • Real-Time Performance Dashboards: At-a-glance insights into daily/monthly targets, policy issuance, and collections
  • Frictionless Policy Issuance: Complete issuance post-payment and document verification
  • OCR Integration: Auto-filled customer details directly from passport scans, minimizing errors and speeding up onboarding

This mobile-first solution empowered agents to close policies faster with significantly reduced paperwork and data entry time—improving agent productivity by 2x and enabling sales at scale.

Engagement + Analytics Transformation for Health Insurance

For one of India’s leading health insurers, we helped implement a full-funnel engagement and analytics stack:

  • User Journey Intelligence: Replaced legacy systems to track granular app behavior—policy purchases, renewals, claims, discounts, and drop-offs. Enabled real-time behavioral segmentation and personalized push/email notifications.
  • Gamified Wellness with Fitness Tracking: Added gamified fitness engagement, with rewards based on step counts and interactive nutrition quizzes—driving repeat app visits and user loyalty.
  • Attribution Tracking: Trace the exact source of traffic—whether it’s a paid campaign, referral program, or organic source—adding a layer of precision to marketing ROI.
  • Analytics: Integrated analytics to identify user interest segments. This allowed for hyper-targeted email and in-app notifications that aligned perfectly with user intent, driving both relevance and response rates.

Whether you’re digitizing field sales, gamifying customer wellness, or fine-tuning your marketing engine, Mantra Labs brings the technology depth, insurance expertise, and user-first design to turn strategy into scalable execution.

If you’re ready to modernize your agent network – Get in touch with us to explore how we can build intelligent, mobile-first tools tailored to your distribution strategy. Just remember, the best sales apps aren’t just tools, they’re growth engines; and field sales success isn’t about more apps. It’s about the right workflows, in the right hands, at the right time.

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