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5 Things to Consider while Designing an App for Gen Z’s

4 minutes 17 seconds read

Over the last few years, mobile app consumption has skyrocketed like never before, especially amongst the new-age consumers- Generation Z (Gen Z),  the Internet Generation, whose life revolves around technology. Gen Z is the generational cohort following millennials born between 1997- 2012. They are born knowing how to pinch and swipe on touch screens. For them, experience is everything. The transition to this ‘experience economy’ has pushed businesses to focus more on the UI side of mobile apps. In the past, Zomato and Myntra had rolled out app designs based on trending themes like Diwali and IPL. Recently, Swiggy revealed a new UI a few weeks ago keeping IPL as their central theme. 

Why place high importance on CX for Gen Zs?

PwC: Future of Customer Experience

Digital customers of today, particularly older Millennials and Gen Zs are buying experiences. According to a PwC report, the Gen Z buyer is willing to pay 7% (on a scale of 25%) as a price premium for a convenient, seamless, and reliable customer experience. They place high importance on CX as a factor for buying decisions. Designing an experience that keeps users glued to the screen has become the prime goal for organizations. One of the most renowned Insurance organizations – SBI General Insurance (SBIG) collaborated with Mantra Labs to build an intuitive mobile app ecosystem for the current audience, especially Gen Zs. The company has transformed its buying journey by creating an agile, digital insurance ecosystem that is more convenient and accessible for its enormous customer base.

5 most important things to keep in mind while designing an app for Gen Z:

1. Visuals, Visuals and Visuals.

The lines between entertainment and communication are blurring as young users use more emojis, effects, and filters to express what they wish to say. These tech natives still want to communicate, but they need more and more visuals to do so. 

Gen Z lives for color, rich graphics, interactions, and animations that captivate their senses like neon gradients and mixed patterns. They love to experiment with new color combinations and unexpected partnerships in texture and hue. 

Quick videos and catchy, hyper-relevant content can get the user’s attention within the first 3 seconds. Gen Z’s and Millennials love reels and short videos where content plays an active role in keeping the users engaged. One of the most renowned Ed-tech organization–Miles Education rolled out a mobile app-Miles One with features like short clips, and educational bytes related to the user’s interest.

Visuals

2. Personalized and Conversational Messages. 

Any form of communication with the user-text messages, notifications, and emails has become more personal and conversational. The digital realm for Gen Z is vast. With a multitude of competitive mobile applications available, the application that gives personalized attention to the user wins the race. While using the app, a consumer should feel that the app is designed just for them. Also, there’s a real brand of fickleness, so keeping the messages short and crisp becomes necessary. 

Personalized Messages

3. Social, collaborative, and Competitive

Gen Zs are more comfortable socializing and collaborating in the online world rather than the offline world. An application with multiple options for sharing, inviting, and collaborating with friends and family acts as a tool for connecting and socializing. The younger generation is also highly competitive and challenging in nature. Offering a gamified experience with challenges and options to compete gives them a sense of satisfaction and an opportunity to learn from their peers.

Social, collaborative, and Competitive

4. Don’t spoon-feed. 

Gen Z lives in the digital world and technology for them has taken on a human dimension. They are well-versed with various modules and also like to explore on their own. Detailed instructions on how to use the app may act as a roadblock in giving them a great customer experience. Another challenge for capturing the young generation’s mind is their short attention span because of which they get bored very easily. What can be useful in dragging their attention is using various modern interactions to keep them engaged.

5. Give them control.

Control creates trust and trust leads to customer retention.

Giving control to users has been a part of the UI trend since the beginning of design. In fact, it is one of the Usability heuristics. With Gen Z, this trend becomes an absolute necessity. These new users are more explorative and innovative, they are open to using and discovering new applications and items. So it is crucial for them to have control while learning and discovering features. 

The digitally native consumers are very detail-oriented. Whenever users click a link to open a new page, screen, or view, they should always be able to go back to where they came from, keep informed about errors, give options to undo, and more.

Give them Control

Source: User Control and Freedom (Usability Heuristic #3)

The Road Ahead:

Gen Z consumers will hold the largest share in the consumer market within the next few years. For organizations to stay ahead in the game, the challenge would be keeping the newer audience engaged in the long term and building a UI design that is simple yet appealing. After all, a great app design would result in higher customer engagement and retention. 

About the Author:

Charishma is a UI UX designer at Mantra Labs, who believes in creating experiences that matter. She is an MBA turned designer who fell in love with the process of how design is made.

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Lake, Lakehouse, or Warehouse? Picking the Perfect Data Playground

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In 1997, the world watched in awe as IBM’s Deep Blue, a machine designed to play chess, defeated world champion Garry Kasparov. This moment wasn’t just a milestone for technology; it was a profound demonstration of data’s potential. Deep Blue analyzed millions of structured moves to anticipate outcomes. But imagine if it had access to unstructured data—Kasparov’s interviews, emotions, and instinctive reactions. Would the game have unfolded differently?

This historic clash mirrors today’s challenge in data architectures: leveraging structured, unstructured, and hybrid data systems to stay ahead. Let’s explore the nuances between Data Warehouses, Data Lakes, and Data Lakehouses—and uncover how they empower organizations to make game-changing decisions.

Deep Blue’s triumph was rooted in its ability to process structured data—moves on the chessboard, sequences of play, and pre-defined rules. Similarly, in the business world, structured data forms the backbone of decision-making. Customer transaction histories, financial ledgers, and inventory records are the “chess moves” of enterprises, neatly organized into rows and columns, ready for analysis. But as businesses grew, so did their need for a system that could not only store this structured data but also transform it into actionable insights efficiently. This need birthed the data warehouse.

Why was Data Warehouse the Best Move on the Board?

Data warehouses act as the strategic command centers for enterprises. By employing a schema-on-write approach, they ensure data is cleaned, validated, and formatted before storage. This guarantees high accuracy and consistency, making them indispensable for industries like finance and healthcare. For instance, global banks rely on data warehouses to calculate real-time risk assessments or detect fraud—a necessity when billions of transactions are processed daily, tools like Amazon Redshift, Snowflake Data Warehouse, and Azure Data Warehouse are vital. Similarly, hospitals use them to streamline patient care by integrating records, billing, and treatment plans into unified dashboards.

The impact is evident: according to a report by Global Market Insights, the global data warehouse market is projected to reach $30.4 billion by 2025, driven by the growing demand for business intelligence and real-time analytics. Yet, much like Deep Blue’s limitations in analyzing Kasparov’s emotional state, data warehouses face challenges when encountering data that doesn’t fit neatly into predefined schemas.

The question remains—what happens when businesses need to explore data outside these structured confines? The next evolution takes us to the flexible and expansive realm of data lakes, designed to embrace unstructured chaos.

The True Depth of Data Lakes 

While structured data lays the foundation for traditional analytics, the modern business environment is far more complex, organizations today recognize the untapped potential in unstructured and semi-structured data. Social media conversations, customer reviews, IoT sensor feeds, audio recordings, and video content—these are the modern equivalents of Kasparov’s instinctive reactions and emotional expressions. They hold valuable insights but exist in forms that defy the rigid schemas of data warehouses.

Data lake is the system designed to embrace this chaos. Unlike warehouses, which demand structure upfront, data lakes operate on a schema-on-read approach, storing raw data in its native format until it’s needed for analysis. This flexibility makes data lakes ideal for capturing unstructured and semi-structured information. For example, Netflix uses data lakes to ingest billions of daily streaming logs, combining semi-structured metadata with unstructured viewing behaviors to deliver hyper-personalized recommendations. Similarly, Tesla stores vast amounts of raw sensor data from its autonomous vehicles in data lakes to train machine learning models.

However, this openness comes with challenges. Without proper governance, data lakes risk devolving into “data swamps,” where valuable insights are buried under poorly cataloged, duplicated, or irrelevant information. Forrester analysts estimate that 60%-73% of enterprise data goes unused for analytics, highlighting the governance gap in traditional lake implementations.

Is the Data Lakehouse the Best of Both Worlds?

This gap gave rise to the data lakehouse, a hybrid approach that marries the flexibility of data lakes with the structure and governance of warehouses. The lakehouse supports both structured and unstructured data, enabling real-time querying for business intelligence (BI) while also accommodating AI/ML workloads. Tools like Databricks Lakehouse and Snowflake Lakehouse integrate features like ACID transactions and unified metadata layers, ensuring data remains clean, compliant, and accessible.

Retailers, for instance, use lakehouses to analyze customer behavior in real time while simultaneously training AI models for predictive recommendations. Streaming services like Disney+ integrate structured subscriber data with unstructured viewing habits, enhancing personalization and engagement. In manufacturing, lakehouses process vast IoT sensor data alongside operational records, predicting maintenance needs and reducing downtime. According to a report by Databricks, organizations implementing lakehouse architectures have achieved up to 40% cost reductions and accelerated insights, proving their value as a future-ready data solution.

As businesses navigate this evolving data ecosystem, the choice between these architectures depends on their unique needs. Below is a comparison table highlighting the key attributes of data warehouses, data lakes, and data lakehouses:

FeatureData WarehouseData LakeData Lakehouse
Data TypeStructuredStructured, Semi-Structured, UnstructuredBoth
Schema ApproachSchema-on-WriteSchema-on-ReadBoth
Query PerformanceOptimized for BISlower; requires specialized toolsHigh performance for both BI and AI
AccessibilityEasy for analysts with SQL toolsRequires technical expertiseAccessible to both analysts and data scientists
Cost EfficiencyHighLowModerate
ScalabilityLimitedHighHigh
GovernanceStrongWeakStrong
Use CasesBI, ComplianceAI/ML, Data ExplorationReal-Time Analytics, Unified Workloads
Best Fit ForFinance, HealthcareMedia, IoT, ResearchRetail, E-commerce, Multi-Industry
Conclusion

The interplay between data warehouses, data lakes, and data lakehouses is a tale of adaptation and convergence. Just as IBM’s Deep Blue showcased the power of structured data but left questions about unstructured insights, businesses today must decide how to harness the vast potential of their data. From tools like Azure Data Lake, Amazon Redshift, and Snowflake Data Warehouse to advanced platforms like Databricks Lakehouse, the possibilities are limitless.

Ultimately, the path forward depends on an organization’s specific goals—whether optimizing BI, exploring AI/ML, or achieving unified analytics. The synergy of data engineering, data analytics, and database activity monitoring ensures that insights are not just generated but are actionable. To accelerate AI transformation journeys for evolving organizations, leveraging cutting-edge platforms like Snowflake combined with deep expertise is crucial.

At Mantra Labs, we specialize in crafting tailored data science and engineering solutions that empower businesses to achieve their analytics goals. Our experience with platforms like Snowflake and our deep domain expertise makes us the ideal partner for driving data-driven innovation and unlocking the next wave of growth for your enterprise.

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