Here’s How Computer Vision is Transforming Healthcare

Published on Mar 29, 2022

The scope of application of AI-driven technologies in Healthcare is increasing. It seems we are approaching a world where our connected devices tell us when we need to visit our doctor because they have detected symptoms that might be concerning. An explosion of data and computer vision technology has extended a helping hand to medical professionals in decision-making.

As per a report by Verified Market Research, computer vision in Healthcare Market was valued at USD 229.58 Million in 2018 and is projected to reach USD 5317.75 million by 2026, growing at a CAGR of 48.13% from 2019 to 2026.

Computer vision has been around for several decades, but it has recently become a hot topic in the healthcare industry. With the help of computer vision technology, medical practitioners are now able to deliver greater accuracy when it comes to diagnostic procedures, and they can even take care of patients remotely through Conversational AI bots and virtual assistants. This aids the healthcare workers and medical professionals to focus on important tasks that need human intervention as certain processes can be automated through these virtual assistants.

Applications Of Computer Vision in Medicine

Computer vision has drastically changed how doctors practice their art. From new technology that provides quicker diagnoses to wearables that continuously monitor vital signs and send out alerts if something is off—computer vision helps healthcare organizations provide better care delivery. Here is how computer vision can help augment healthcare services.

Cancer Detection

Early detection of cancer is significantly important for improving cure rates and survival rates. Traditional methods of diagnosing are largely inaccurate, however, there has been a recent upsurge in using computer vision to diagnose cancers such as skin, breast, ovarian, and prostate cancers. Computer Vision helps in carrying out in-depth analysis and early detection of grave diseases like cancer.

PathomIQ Inc. an AI-enabled computational analysis platform, wanted to enhance its Image processing techniques to allow earlier detection of abnormalities and treatment monitoring. Mantra Labs built and trained AI models on relevant medical data to find specific malignancy patterns that helped them in the detection of high-grade cancer cells.

Surgery

Today, surgeons can easily rely on medical imagery derived through cutting-edge technologies such as machine learning and computer vision for assistance during an operation. A simple task such as examining an x-ray of a broken bone when analyzed using computer vision can help improve surgical success rates by eliminating possible human errors. Further studies focus on applications of computer vision in monitoring chronic diseases, heart surgeries, and preventative care.

Dermatology

Computer vision is helping dermatologists in detecting skin cancers with high accuracy. AI algorithms can detect small abnormalities in images of skin lesions and determine which ones need biopsies. This helps avoid invasive procedures on healthy people and confirm diagnoses in those who need it.

According to a paper published in ScienceDirect by Umm AL-Qura University’s Department of Computer Science and Engineering, a method is offered for the dissection of skin illnesses utilizing color photographs without the requirement for medical intervention. The method had two steps, and the accuracy was remarkable at 95.99 percent for the first stage and 94.016 percent for the second stage when tested on six different forms of skin conditions.

What’s Next in Computer Vision?

There are a growing number of companies combining computer vision with AI technologies such as machine learning, natural language processing (NLP), and deep learning to develop innovative products that will transform medicine. For example, using self-driving vehicles for patient transportation. Combining computer vision with AI also means medical applications don’t need to be at medical facilities—they could be integrated into existing or future systems. Imagine simply plugging your smartphone into an algorithm designed to detect cardiovascular disease and having immediate results in real-time!

Though it comes with certain challenges such as lack of technical knowledge, hesitation to adopt AI-based technologies, the possibility of technical errors, dearth of skilled professionals, etc. However, with rapid digitization in the world, the application of these new-age technologies will grow exponentially.

The insurance industry thrives on relationships—but it can only scale through efficiency, precision, and timely distribution. While much of the digital transformation buzz has focused on customer-facing portals, the real transformation is happening in the field, where modern sales apps are quietly driving a smarter, faster, and more empowered agent network.

Let’s explore how mobile-first sales enablement platforms are reshaping insurance sales across prospecting, onboarding, servicing, renewals, and growth.

The Insurance Agent Needs More Than a CRM

Today’s insurance agent is not just a policy seller—they’re also a financial advisor, data gatherer, service representative, and the face of the brand. Yet many still rely on paper forms, disconnected tools, and manual processes.

That’s where intelligent sales apps come in—not just to digitize, but to optimize, personalize, and future-proof the entire agent journey.

Real-World Use Cases: What Smart Sales Apps Are Solving

Across the insurance value chain, sales agent apps have evolved into full-service platforms—streamlining operations, boosting conversions, and empowering agents in the field. These tools aren’t optional anymore, they’re critical to how modern insurers perform. Here’s how leading insurers are empowering their agents through technology:

1. Intelligent Prospecting & Lead Management

Sales apps now empower agents to:

Prioritize leads using filters like policy type, value, or geography
Schedule follow-ups with integrated agent calendars
Utilize locators to look for nearby branch offices or partner physicians
Register and service new leads directly from mobile devices

Agents spend significantly less time navigating through disjointed systems or chasing down information. With quick access to prioritized leads, appointment scheduling, and location tools—all in one app—they can focus more on meaningful customer interactions and closing sales, rather than administrative overhead.

2. Seamless Policy Servicing, Renewals & Claims

Sales apps centralize post-sale activities such as:

Tracking policy status, premium due date, and claims progress
Sending renewal reminders, greetings, and policy alerts in real-time
Accessing digital sales journeys and pre-filled forms.
Policy comparison, calculating premiums, and submitting documents digitally
Registering and monitoring customer complaints through the app itself

Customers receive a consistent and seamless experience across touchpoints—whether online, in-person, or via mobile. With digital forms, real-time policy updates, and instant access to servicing tools, agents can handle post-sale tasks like renewals and claims faster, without paperwork delays—leading to improved satisfaction and higher retention.

3. Remote Sales using Assisted Tools

Using smart tools, agents can:

Securely co-browse documents with customers through proposals
Share product visualizations in real time
Complete eKYC and onboarding remotely.

Agents can conduct secure, interactive consultations from anywhere—sharing proposals, visual aids, and completing eKYC remotely. This not only expands their reach to customers in digital-first or geographically dispersed markets, but also builds greater trust through real-time engagement, clear communication, and a personalized advisory experience—all without needing a physical presence.

4. Real-Time Training, Performance & Compliance Monitoring

Modern insurance apps provide:

On-demand access to training material
Commission dashboards and incentive monitoring
Performance reporting with actionable insights

Field agents gain access to real-time performance insights, training modules, and incentive tracking—directly within the app. This empowers them to upskill on the go, stay motivated through transparent goal-setting, and make informed decisions that align with overall business KPIs. The result is a more agile, knowledgeable, and performance-driven sales force.

5. End-to-End Sales Execution—Even Offline

Advanced insurance apps support:

Full application submission, from prospect to payment
Offline functionality in low-connectivity zones
Real-time needs analysis, quote generation, and e-signatures
Multi-login access with secure OTP-based authentication

Even in low-connectivity or remote Tier 2 and 3 markets, agents can operate at full capacity—thanks to offline capabilities, secure authentication, and end-to-end sales execution tools. This ensures uninterrupted productivity, faster policy issuance, and adherence to compliance standards, regardless of location or network availability.

6. AI-Powered Personalization for Health-Linked Products

Some forward-thinking insurers are combining AI with health platforms to:

Import real-time health data from fitness trackers or health apps
Offer hyper-personalized insurance suggestions based on lifestyle
Enable field agents to tailor recommendations with more context

By integrating real-time health data from fitness trackers and wellness apps, insurers can offer hyper-personalized, preventive insurance products tailored to individual lifestyles. This empowers agents to move beyond transactional selling—becoming trusted advisors who recommend coverage based on customers’ health habits, life stages, and future needs, ultimately deepening engagement and improving long-term retention.

The Mantra Labs Advantage: Turning Strategy into Scalable Execution

We help insurers go beyond surface-level digitization to build intelligent, mobile-first ecosystems that optimize agent efficiency and customer engagement—backed by real-world impact.

Seamless Sales Enablement for Travel Insurance

We partnered with a leading travel insurance provider to develop a high-performance agent workflow platform featuring:

Secure Logins: Instant credential-based access without sign-up friction
Real-Time Performance Dashboards: At-a-glance insights into daily/monthly targets, policy issuance, and collections
Frictionless Policy Issuance: Complete issuance post-payment and document verification
OCR Integration: Auto-filled customer details directly from passport scans, minimizing errors and speeding up onboarding

This mobile-first solution empowered agents to close policies faster with significantly reduced paperwork and data entry time—improving agent productivity by 2x and enabling sales at scale.

Engagement + Analytics Transformation for Health Insurance

For one of India’s leading health insurers, we helped implement a full-funnel engagement and analytics stack:

User Journey Intelligence: Replaced legacy systems to track granular app behavior—policy purchases, renewals, claims, discounts, and drop-offs. Enabled real-time behavioral segmentation and personalized push/email notifications.
Gamified Wellness with Fitness Tracking: Added gamified fitness engagement, with rewards based on step counts and interactive nutrition quizzes—driving repeat app visits and user loyalty.
Attribution Tracking: Trace the exact source of traffic—whether it’s a paid campaign, referral program, or organic source—adding a layer of precision to marketing ROI.
Analytics: Integrated analytics to identify user interest segments. This allowed for hyper-targeted email and in-app notifications that aligned perfectly with user intent, driving both relevance and response rates.

Whether you’re digitizing field sales, gamifying customer wellness, or fine-tuning your marketing engine, Mantra Labs brings the technology depth, insurance expertise, and user-first design to turn strategy into scalable execution.

If you’re ready to modernize your agent network – Get in touch with us to explore how we can build intelligent, mobile-first tools tailored to your distribution strategy. Just remember, the best sales apps aren’t just tools, they’re growth engines; and field sales success isn’t about more apps. It’s about the right workflows, in the right hands, at the right time.

Here’s How Computer Vision is Transforming Healthcare